GS
Gaye S
1 reviews | Active since May 2010
09 Apr 2015, 09:57
VIBRO SHAPE
Good day,<br> <br> We handed in our VIBRO SHAPE at the HOMEMARK counter at the GAME STORE in Cradlestone on 31st January 2015. Today is the 9th April 2015 and we have not been contacted to advise that the VIBRO SHAPE has been fixed. It took them a few weeks - or it could have been a month - to come back to us with a quote.<br> Uuuuummmm, almost 3 months later, and still no fixed VIBRO SHAPE. I am utterly disgusted in this kind of service!!!!
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Game's replyOfficial
09 Apr 2015, 11:36Hello Joshua13,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Cradlestone who will investigate and resolve this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Cradlestone who will investigate and resolve this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
Game's reply09 Apr 2015, 11:36
Official
Hello Joshua13,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Cradlestone who will investigate and resolve this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Cradlestone who will investigate and resolve this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,