very very very bad service - Game tygervalley

Game Tygervalley has horrible customer service, i have had a broken freezer that i bought on the 1st of may 2020, it broke is not working as of the 20th of may, i reportrd this to Game on the 21st, in the meantime i have been on non stop phone calls speaking to different people and getting nowhere.

i am going to take the broken appliance into the shop myself and by god let someone try to pick a fight with me im going to blow my lid!!!!

i want a refund, i am nomlonger waiting for stock or whatever bull story they have, i have even spoken to hisense as the one rep told me they were repsonsible and had to send a technician out but when i query it directly at hisense they said there is no need, game just needs to do a vredit request, i was even in store to speak to a manager but all i get is their hands are tied,no it is not, gve me my refund.