BP
Brian P

1 reviews | Active since Jan 2012

17 May 2015, 17:48

VERY, VERY, BAD SERVICE

We went to purchase at the store on Sunday afternoon the 17/05/2015, just to come across a nightmare of service from vuyelwa xinwa, I greeted and asked her the name as she was not wearing a name tag, she then rep**** by saying (I kno you black customers come with your personal stress and complain ) I then told her yes she is slow and doesn't value us ad customers, she again rep**** backby saying \see if i care with your complaint i care less"we then called a manager by the name Jackob but it helped with nothing as the rude and mine Vuyelwa kept on saying she cares less of wht will happen"

0
Replies (1)
Game
Game's reply17 May 2015, 19:31
Official
Hello unavaileble,

We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the senior management of Game Soweto, who will investigate the matter.

Regards

Herman van der Berg
Customer Service Advisor
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