Very unhappy with the service at game who doesnt honour their guarantees

I didnt select even one star, as game is not worthy of one star. I bought a mirror at game, and after leaving the store it took me 2 minutes to get to my car, but before placing it in my car it cracked in my hands, even though it was handled gently. I then went back in to Game to inform customer service with my guarantee slip, and all they could say was its not their fault and the guarantee doesnt apply. They even accused me of being too rough with the mirror. I then had to leave game with a broken mirror as they refused to replace it. This is not the 1st time that I had to put up a fight over a faulty product purchased at game. They say you need to take it up with the manufacturer even though it was bought at game, how pathetic is that. I will never ever buy from game again nor will I advise others to do so.