mM
meshack M

1 reviews | Active since Apr 2015

23 Apr 2015, 08:09

VERY UNHAPPY CUSTOMER - GAME WESTGATE

Game Westgate - probably the worst store to deal with. i was looking to buy a new stove and app**** for an account with Game Westgate and they gave me R 900.00 credit limit, which i declined on the spot. i was shocked to receive a call saying that the card was ready for collection at the westgate branch. i got a third call and for the third time repeated my request to have that account closed, but apparently nothing was done. i received a letter stating that an account was opened in my name, after requesting 3 times that the account be closed.<br> <br> and here i was thinking that the government was the worst person in the world to deal with.<br> <br> i am expecting to receive an email from this store telling me that the account was closed.

0
Replies (1)
Game
Game's reply23 Apr 2015, 09:10
Official
Hello meshackmotswakae,

We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.

Please take note that our accounts department is outsourced to RCS and we forwarded your concern onto them. They will contact you directly to discuss this matter.

For your record you can also contact them on ***or ***.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73