1 reviews | Active since Oct 2022
VERY UNHAPPY CLIENT. PAID R299 FOR DAMAGED GOODS!
on 4 April 2026 I bought 3 led eurolux round candles and upon opening it there was a battery missing with cover and none of the candles were working there was also a black rim on the bottom of the big candle which indicates that it was used. the box was broken, the styrofoam that the candles were in was broken and the cashier at the store did not check the product before i left the store. when my husband wanted to take it back on monday they refused to take it back. i have sent the images to game customer care and up until today no one has contacted me. The service received at the store on monday was putrid and unempathetic! The service overall is pathetic as one must wait in line for over 10 minutes to pay for stuff the cashiers have no urgency to make the lines go fast this is pathetic really!!!!!
2P0O1
2P9J2
2PCH0
these are all the ref numbers received but no one has gotten back to me re the matter at hand that i purchased damaged goods. I have once again called game and i was promised that a manager was going to get back to me and uo until now i still havent rexeived a call. Horrible service I have lost my trust in Game and its management and customer care consultants. The next step is the consumers ombudsman. The SON paper! if this was tableview and i was white or black i wouldve gotten my refund.
2P0O1
2P9J2
2PCH0
these are all the ref numbers received but no one has gotten back to me re the matter at hand that i purchased damaged goods. I have once again called game and i was promised that a manager was going to get back to me and uo until now i still havent rexeived a call. Horrible service I have lost my trust in Game and its management and customer care consultants. The next step is the consumers ombudsman. The SON paper! if this was tableview and i was white or black i wouldve gotten my refund.