Very unhappy client

<p>I went to Game store in Centurion on black Friday. I was there when they opened and ran straight to the electronics department. I took a box of PVR decoder to go and pay but was told that is not the procedure. They said I must go to salesman he will give me a slip with a code then I can go pay. I did and he checked in the computer and wrote the code. I went and paid and was told I must collect it by the storeroom. When I went to collect I was told the decoders are finished. I told them that the salesman checked he said they are still there and gave me a code to pay. The female manager in charge was very rude and told me I should have run to collect as well even though I have paid. She told me to go get a refund. I asked how is the a retailer Game don't have a control system. How can they make 1000 clients pay if they know that 500 decoders on stock for special and then ask the other 500 clients to get a refund? W</p> <p>Why do I get punished for their lack of control system?</p> <p> </p> <p>I refused to take the refund because I feel as a client I was treated unfairly. No one told me that after paying i must run to go collect.</p>