Very poor Service from Game Mams Mall manager and customer care

I am so deeply disappointed and upset at the same time due to the false and misleading adverti*****t on one of the Game catalogues on the internet. I saw a promotion on the Game catalogue valid until 28.04.2019 so I went to Game in Mams Mall to do my shopping.Although the catalogue advertised on the internet said Springs but at the bottom it also said that the promotion was valid at all Game stores. As the cashier rang up the items I saw that the items were actually a different price to what I had expected so I showed the cashier the online catalogue of what it said so she called the manager.The manager came and told me I must buy online,I could see that he was simply not interested even though I showed him the screenshot of what it was saying at the bottom"Valid at all Game stores". He didn't even want to understand what I was saying,he just blatantly told me about online.Imagine going all the way to a store specifically for that reason only to be treated like you are nothing,you don't matter at all.

I called the web support/customer line right there in the store and I was advised by a lady called Simone to send through an email so that she can see what I was talking about because she was telling me that the catalogue advertised was for Springs ONLY, so my only question was why does Game do false advertising then? Why did they include "VALID AT ALL GAME STORES" at the bottom????. Anyway,I asked the cashier to ask the manager to help me send the email as I was experiencing problems with network as the email did not want to go through and the cashier came back saying the manager said he can't help me and did not give a reason why when I asked. I left everything in the store and I came home.I finally sent the email and called again but was assisted by a different lady called Ntombi.She checked my email and just told me that it was probably a mistake as she saw it also on my screenshot that it said "Valid at all Game stores" she told me that unfortunately there is nothing they can help me with and I cant get those products at that price. I have wasted my time and energy going to the store in the first place. As per the Consumer Protection Act,the price you see is the price you must pay. THIS IS FALSE ADVERTISING!!!!I loved shopping at Game Kollonade but now I won't even bother going back to Game stores will rather go to Makro atleast they kknow good customer service.Very Poor service at Mams Mall!