HM
Hlayisani M

1 reviews | Active since Jul 2022

17 Dec 2023, 14:36

VERY POOR SERVICE

Very poor service from store cash manager Mo***eng Mamokone from Game store @ mall at carnival, she passed at the aisle waiting for help and never came back for more than 20 minutes and never apologize or update me as customer instead she defends poor customer service

0
Replies (1)
Game
Game's reply18 Dec 2023, 08:40
Official
Hi Hlayisani, thank you for reaching out. I'm sorry, for the service you received and that you were made to wait for assistance. This is certainly not the experience we want you to have. I've escalated your query, and you will be contacted.