NK
Nicolaas K

1 reviews | Active since Feb 2013

27 Feb 2015, 15:35

Very helpfull with their returns

I bought a portable Air con from them and upon inspection I found that the unit had a exhaust pipe that needed to go outside. As the room it was being used for had no windows (center of the house) this was really not plausable. There was also nothing on the box showing this exhaust pipe and I am not an Air con Expert.<br> <br> Either way they were very helpful in the matter and I was assisted in a refund.<br> <br> Thank you for the ladies at the Customer support

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Replies (1)
Game
Game's reply27 Feb 2015, 15:43
Official
Hello NP.deklerk,

Thank you so much for taking the time to write this compliment. Positive feedback is essential for boasting staff morale and helps us to go the extra mile for our customers.

Please note this compliment will be sent to the store for acknowledgement and recognition.

Thank you again for bracing us with such a wonderful compliment.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,