Very Disappointed

I bought a fridge and a freezer from Game Somerset Mall which was scheduled for delivery on 29 November 2023. I phoned the store yesterday and was told some story which the sales person couldn't explain and did not understand herself. It is 1 December today and still no delivery took place. I phoned the store again this morning, their phone was ringing for more then 3 minutes and no answer. Sales order ***. I told them we are not home the weekend and is leaving at 1 today. I need to have my stuff delivered before that.