RI
Razia I
1 reviews | Active since Mar 2015
09 Jul 2018, 11:21
Very Disappointed
I have handed in my Brabantia Juicer on the 18 of June 2018 which has a 5 year guarantee on it, which was very reluctantly accepted, with excuses by the manager that this part is not covered. I have not received any feedback whatsoever. No sms, no phone calls, nothing. My guarantee expires in a months time. I am very disappointed. This is not the Game I am used to.
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
09 Jul 2018, 11:33We are pleased to inform you we have received your enquiry/complaint at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***4. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's reply09 Jul 2018, 11:33
Official
We are pleased to inform you we have received your enquiry/complaint at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***4. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's replyOfficial
09 Jul 2018, 13:00We confirm that we will refund you for this item, please come to the store at your convenience.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply09 Jul 2018, 13:00
Official
We confirm that we will refund you for this item, please come to the store at your convenience.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,