Very disappointed!!!

On 5 December 2020 I purchased a Hisense fridge from Game, online, thus paid cash. I received my fridge on 7 December 2020. The fridge worked for about 2 days then began to get warm and then totally dead. I contacted customer care, followed their instruction to send an email with the necessary details. By 14 December Game support team said that Hisense technicians were on leave and someone from Hisense will come out to me after 4 January 2021. I had no choice so I waited. The technician came out on 5 January and confirmed that I need a replacement fridge. Till now my fridge hasn't been replaced. Apparently Game is waiting for Hisense to give them a credit, like this is my problem. 2 months I'm waiting for a fridge that works, a fridge that was paid for in full. Absolute pathetic service from Game. Very disappointed!!!!