KD
Khaya D
1 reviews | Active since Jan 2021
05 Nov 2024, 13:11
Very Bad Service at Game
Horrible service at Game combined with RCS, as a mega store you should have a professional staff, but this is very bad.
Accounts employees are ***********, they lost info, forget to update or to load correct information, you must keep calling in and hold for hours and their phones are unclear, they cut, crackling and dropping,
I regret opening an account at GAME, it was my biggest mistake!!!!
Helpful (0)
Replies (4)0
Replies (4)KD
Khaya D's updateReviewer Update
05 Nov 2024, 18:07See what I say?? Again you ask me to reach out to your *********** business partners, RCS is useless but still you ask me to reach out, to waste my time again?
You are not serious!!!!
You are not serious!!!!
KD
Khaya D's update05 Nov 2024, 18:07
Reviewer Update
See what I say?? Again you ask me to reach out to your *********** business partners, RCS is useless but still you ask me to reach out, to waste my time again?
You are not serious!!!!
You are not serious!!!!
Game's replyOfficial
13 Nov 2024, 11:11Hi Khaya, apologies for the late response. I understand this matter is frustrating, however, our RCS team has sole access to the required information, hence the referral. Should you need any further assistance, do not hesitate to reach out.
Game's reply13 Nov 2024, 11:11
Official
Hi Khaya, apologies for the late response. I understand this matter is frustrating, however, our RCS team has sole access to the required information, hence the referral. Should you need any further assistance, do not hesitate to reach out.
KD
Khaya D's updateReviewer Update
13 Nov 2024, 13:44You guys have dismally failed me, I am not surprised cause I have faced the same poor unfair treatment even at the store in Pietermaritzburg CBD Game Shop, I will never forget the ************** I received from Shanaya and another male manager (an Indian guy), I arrived at 9 am, I was made to wait until 4 pm just to exchange the washing machine, they did not want to swap it and did not want to speak to me all day.
Therefore I am not surprised by this poor service from accounts, now additionally it's IT Support, they also failing me.
Thank you for treating me so unfairly and thank you for the poor service, I have learned.
Therefore I am not surprised by this poor service from accounts, now additionally it's IT Support, they also failing me.
Thank you for treating me so unfairly and thank you for the poor service, I have learned.
KD
Khaya D's update13 Nov 2024, 13:44
Reviewer Update
You guys have dismally failed me, I am not surprised cause I have faced the same poor unfair treatment even at the store in Pietermaritzburg CBD Game Shop, I will never forget the ************** I received from Shanaya and another male manager (an Indian guy), I arrived at 9 am, I was made to wait until 4 pm just to exchange the washing machine, they did not want to swap it and did not want to speak to me all day.
Therefore I am not surprised by this poor service from accounts, now additionally it's IT Support, they also failing me.
Thank you for treating me so unfairly and thank you for the poor service, I have learned.
Therefore I am not surprised by this poor service from accounts, now additionally it's IT Support, they also failing me.
Thank you for treating me so unfairly and thank you for the poor service, I have learned.
Game's replyOfficial
14 Nov 2024, 09:36Hi there Khaya, thank you for taking my call.
Game's reply14 Nov 2024, 09:36
Official
Hi there Khaya, thank you for taking my call.