AO
Anina O
1 reviews | Active since Oct 2018
01 Mar 2025, 12:15
Very bad service
No service, try for nearly an hour to get hold of the account department. No one to assist , no server's to tell the hours or that they don't work on a Saturday.
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Game's replyOfficial
02 Mar 2025, 10:58Hi Anina, thanks for getting in touch. We are truly sorry to hear about your recent unpleasant experience . At Game, we always strive to provide the highest level of customer service, and we regret that we did not meet your expectations on this occasion. We are taking your feedback very seriously and want to assure you that we are committed to resolving any issues that have arisen. An agent from our Customer Service team will be contacting you shortly to discuss the situation and take necessary corrective action. Once again, we deeply apologize for any inconvenience caused, and we appreciate your patience as we work to rectify this matter.
Game's reply02 Mar 2025, 10:58
Official
Hi Anina, thanks for getting in touch. We are truly sorry to hear about your recent unpleasant experience . At Game, we always strive to provide the highest level of customer service, and we regret that we did not meet your expectations on this occasion. We are taking your feedback very seriously and want to assure you that we are committed to resolving any issues that have arisen. An agent from our Customer Service team will be contacting you shortly to discuss the situation and take necessary corrective action. Once again, we deeply apologize for any inconvenience caused, and we appreciate your patience as we work to rectify this matter.