Very bad service

<p>We bought a TV the 15th of May 2016. The beginning of September we notice the right half of the TV getting darker and darker. By middel October the right half was completely black and could only see the left half the picture. By the 5th of November we took the TV back to game. (They said we should keep the remote as well as the stands) We booked in the TV and we were told that they will first try and fix whatever is wrong and if not, get a new TV. The 23rd of November we went back to game to collect the TV. Back home I tried to put back the stands, and they just would not fit. Only then realizing it wasn't our TV as the barcode on the TV and our original invoice wasn't the same. Phoned Game the 2nd of December and spoke to Duncan(Store Manager), were he advised me to bring back the TV. The 3rd of December we took the TV back to game. Spoke to Duncan and he referred me to Veronica (Supervisor). She said she will try and locate our TV at repairs or at the suppliers. Since then we spoke to Herman who said he will report the matter and come back to us. A few days later without hearing anything, we spoke to Ravia who also said that she will report to management and get back to us. Till today we haven't heard anything yet !!</p>