hS
herman S

1 reviews | Active since Jun 2016

10 Jun 2016, 07:29

VERY BAD SERVICE

<p>WENT TO GAME JEFFREYSBAY TO BUY SOME STUFF ON MY WIFES ACCOUNT , SALE WAS MORE THEN R1500.00 AND THE CASHIER PUT EVERYTHING ON THE CARD AND DID NOT EVEN ASK MY WIFE HOW MANY MONTHS. OUT OF HER OWN SHE MADE IT 12MONTHS,,,, ASKING AFTER THE SALE WHY SHE DID NOT ASK HER THE TERM THAT SHE WANTED , HER REPLY SORRY BUT CUSTOMER MUST TELL HER HOW LONG,,</p> <p>I ALSO WORK IN RETAIL AND ALSO USE THE RCS CARD SYSTEM AND IT DOES ASK YOU THE PERIOD YOU WHANT IT TO GO ON THE MACHINE.</p> <p>WHEN I ASKED THEM WHAT WE GOING TO DO ABOUT IT THEY JUST STOOD THERE , KNOW THAT IS NOT VERY GOOD SERVICE...</p> <p>AS SHE THE CASHIER MADE THE MISTAKE , ITS NOW OUR PROBLEM TO RESOLVE THE ISSUE AND ITS COSTING US MONEY IN CALLS AND TIME SPEND RESOLVING THE ISSUE,,,</p> <p> </p> <p> </p>

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Replies (1)
Game
Game's reply10 Jun 2016, 08:04
Official

We acknowledge receipt of your complaint with reference ***2 and apologise for your inconvenience in this matter.

You are welcome to contact the Credit Provider, RCS, on ***who can change the period as per your request. Store Management will also contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73