mM
minah M
1 reviews | Active since Sept 2015
28 Sept 2015, 09:26
very bad service
I took tablet contractas at the glen game from Vodacom what poor service the contracts our still not correct I dont receive my data every month AND MY DEBIT ORDER DATE IS VERY WRONG SHOULD GO OFF THE 20TH NOT THE 25
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Replies (1)
Game's replyOfficial
01 Oct 2015, 00:22Hello minah02,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
As discussed with management you will contact Vodacom directly to resolve this matter but please keep the store in copy so that they can ensure you get sorted out.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
As discussed with management you will contact Vodacom directly to resolve this matter but please keep the store in copy so that they can ensure you get sorted out.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply01 Oct 2015, 00:22
Official
Hello minah02,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
As discussed with management you will contact Vodacom directly to resolve this matter but please keep the store in copy so that they can ensure you get sorted out.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
As discussed with management you will contact Vodacom directly to resolve this matter but please keep the store in copy so that they can ensure you get sorted out.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73