VM
Vinolia M
1 reviews | Active since Jul 2019
10 Apr 2024, 12:50
Very bad customer services
Nonsense 😡😡😡I’m now stuck with a contract phone that I charge everyday now and it’s supposed to be a “new phone”. Followed all the procedures but still 🤷♀️🤷♀️🤷♀️. Took it for 2 assessments already still no change. Then worse thing is that I charge it everyday. Oh didn’t even get a checklist, they call but no solution
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Game's replyOfficial
11 Apr 2024, 11:05Hi Vinolia, thanks for getting in touch. I cannot apologize enough for the inconvenience caused whilst waiting for progress. I do see that contact was made with the store and we currently waiting on the store to confirm if they will accept the device and have it repaired at their store. Rest assured, this query has been re-escalated and feedback will be provided at the soonest.
Game's reply11 Apr 2024, 11:05
Official
Hi Vinolia, thanks for getting in touch. I cannot apologize enough for the inconvenience caused whilst waiting for progress. I do see that contact was made with the store and we currently waiting on the store to confirm if they will accept the device and have it repaired at their store. Rest assured, this query has been re-escalated and feedback will be provided at the soonest.