VERY BAD CUSTOMER SERVICE

Good Day<br> <br> My name is Johan Becker and I am from Leandra in Mpumalanga. On 23 December 2015 I went to GAME in Brakpan at Mall at Carnival where I bought two gift cards worth R 2 000.00 each. I gave the two gift cards to my son and daughter and on 03 January 2016 when my son went to a GAME store when he presented the card the card showed that there is no money on the card at all and it also showed that the card isn't valid. Because of us living in a small town like Leandra we have to drive 150km to Mall at Carnival and 90km to the branch in Secunda and each time when we go to the store they just keep on telling us there is nothing they can do we must come back at a later stage.<br> <br> How is it possible to spend so much money on these cards then 10 days later you can't even use the card and then after all this no one is willing to help us to sort out this matter.<br> <br> I am really dissapointed in GAME and I hope you can assist me in resolving this matter ASAP.<br> <br> Kind Regards<br> Johan Becker