Very bad assistance telephonically

<p>I phoned Game @ Clearwater Mall today. I was on my way to Jhb and it was the only mall I knew wouks be open till 7pm on a public holiday. I phoned Game as I needed to find out whether they have pool filter sand in stock so that I don't drive the 40km out of my way to get there and find out that they don't have. The first call I was transferred and was holding for so long, it just kept on ringing and ringing. I dropped the call and phoned back again and asked to please be transferred to someone else as nobody is picking up on that line. She transferred me and once again I waited for ages and it still just kept on ringing, I could hear my call being returned and then transferred right back again. I dropped the call and phoned again asking to speak to the manager as nobody is answering and I needed an answer on whether they had stock or not. I was transferred to the manager but they dropped the call. It is realky disappointing that i had to waste my airtime and now have to drive there to rather see for myself if they have the stock. How can they have such poor telephone s****s and cuatomer service? </p>