Very bad after sales service. DONT BUY @Game Warranties dont help

Ive been waiting for a week now to get feedback from Game Welkom about my fridge that broke. My fridge totally gave in after only a year and now blaiming all on Defy. I will never ever buy from Game again. No after sales service and cannot understand my point of view. I bought the fridge from Game not Defy. THEY MUST SORT IT OUT