VERY ANGRY CUSTOMER

Game still not helping me with my query. I wasked to send an e-mail to their website, which i did, and Ralton he said he didn't rwceice my e-mail, i asked him to give alternative because it's obvious the one he gave me it's not working, he's been quiet since yesterday... THIS IS FRUSTRATING, BECAUSE I AM THROWING MY PERISHABLE ITEMS EVERYDAY, CAN'T EVEN COOK AND KEEP LEFTOVERS IN THE FRIDGE, THE FRIDGE RUBBER IS BOILING HOT...