aK
atif K

1 reviews | Active since Jan 2013

28 Jan 2017, 10:30

UTTERLY DISGUSTED WITH STORE BEHAVIOUR INCLUDING MANAGEMENT

<p>Hi there. I bought close to 4000 rands worth of goods at game stores king Williams town on the 12/06/2016 and there is a food processor which has 5 years guarantee but I lost the slip. But I have box and this is not more then 7 months old. I went to exchange then manger and staff on the exchange side start arguing with me aswell management and they refused to exchange. I think they need to be educated about CPA and they need to know what as a customers my rights are.is there any 1 who can assist me in this regard or I take this matter further. </p>

0
Replies (1)
Game
Game's reply29 Jan 2017, 10:31
Official

Good day,

We acknowledge receipt of your complaint with reference ***0 and would like to apologise for any inconvenience caused.

This matter was referred to senior management for further investigation.

Regards

Game Customer Care

***73

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Best regards,