Utterly Disappointing

<p>I am only leaving 1 star as there is no option to not leave a star at all. </p> <p> </p> <p>I was at the store on the 31/01/17, casually doing my shopping as I do on a monthly basis. When I got to the till the cashier rang up my items and processed the payment on my Game account. This is where the problems started, the funds was deducted from my account, but apparently they had some system issues, which resulted in them not being able to print a cash slip. This resulted in me not being able to get anything from the store, despite the money being taken off my account. </p> <p> </p> <p>I was reassured someone will contact me and the funds will be reveresed within 72 hours. </p> <p> </p> <p>This did not happen as I went back to the store on the 05/02. I was under the impression that everything was well in order. I spent again nearly 2 hours browsing the store, just to fill the trolley with the same items I previously had. When I got to the till, the same thing happended. I again found myself standing with a trolley filled with things, that they would not allow me to leave with, even though I wanted to make payment. </p> <p> </p> <p>Not once has anyone from the store contacted me regarding this. The staff found it funny that I had been declined yet again. AND I AM STILL WAITING FOR THE TRANSACTION TO BE REVERESED. </p> <p> </p> <p>I would not advise anyone to make use of Game at all, they are over priced and are extremeley *********** when dealing with customer queries. I certainly will no longer be a customer of theirs. </p>