aA
asandyan A

1 reviews | Active since Apr 2016

24 May 2016, 08:45

Utterly disappointed with my laptop purchase and now I cant get my money back

<p>I purchased a HP laptop on 7 May 2016 from Game Ladysmith, I have sent an e-mail about returning this item to no avail. I called the store they said it cant be returned because its switched on. I explained its a celeron and very slow something i did not know. I still have all the packaging and its in mint condition. I am so furious that I am now stuck with something so slow that I have to pay for. Will never buy again from Game. Angry.</p>

0
Replies (2)
Game
Game's reply24 May 2016, 10:18
Official

We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.

We refer you to an email sent to you requesting more information. On receipt thereof Store Management will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Game
Game's reply24 May 2016, 13:29
Official

Further to the above matter we confirm that management called you and invited you to bring the item to the store and then a decision can be made.

We look forward having you in the store at your convenience.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73