utterly and completely disgustingly useless!!

I went to game Newcastle on the 10th for the late night shopping, and purchased a washing machine to be delivered in Johannesburg. I was assured the washing machine would be delivered within the week and nothing, I had purchased tickets to attend a show this passed Saturday ( 16/12/17) but I could not attend because game had sent me two messages saying my washing machine would be delivered, I waited the entire day and nothing. Which means no washing machine and I had lost out on going for the show which means I wasted money due to game... Again today Sunday (17/12/17) I had just taken a cab to monte casino when game called to say they would be delivering today, so I had to take the cab back home to now wait for game... I'm waiting and waiting, so I called the help center which wasn't helpful at all, the woman who answered my call was more interested in laughing and screaming in zulu to someone else than talking to me and when she did speak to me all she said was "I dunno".. when she transferes my call, they informed me that all the deliveries for today have been done and now I've wasted money on cabs to come to wait for game..

This is completely frustrating, and what makes it worse is that this is my 3Rd incident with game, who's gonna pay me back all the money I've wasted? If this is the level of service that game has to offer than maybe they shouldn't offer a delivery service cause it's pathetic!!

I don't want a stupid and useless apology from game, I want to be compensated for all the money I've wasted thanks to their complete incompetence, I am more than willing to post my experiences all over social media and radio stations cause I've just had it with the useless game staff and empty stupid promises!