NS
Neo S
1 reviews | Active since Sept 2013
01 Apr 2015, 20:08
Utter Disappointment
Took a samsung microwave in on the 15th april for a faulty start button..week later receive sms to come and collect it, only to discover now the open button is faulty, this is frustrating as im hugely inconvinienced for the 3rd week without my microwave, I need a refund as i no longer have confidence that this item will be in good working order.
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Replies (1)
Game's replyOfficial
02 Apr 2015, 08:11Hello Neo_za,
We acknowledge receipt of your complaint with reference *** and apologize for the delay in repairing your item.
Please allow management to investigate this matter where after they will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for the delay in repairing your item.
Please allow management to investigate this matter where after they will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply02 Apr 2015, 08:11
Official
Hello Neo_za,
We acknowledge receipt of your complaint with reference *** and apologize for the delay in repairing your item.
Please allow management to investigate this matter where after they will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for the delay in repairing your item.
Please allow management to investigate this matter where after they will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,