ND
Nisha D

1 reviews | Active since Oct 2016

07 Oct 2016, 16:49

Useless service at Game store

<p>ON BEHALF ON CRYSTALLINE MOHUN</p> <p> </p> <p>"I went to game store in Gateway Shopping mall. I wanted to purchase the special on the 55" Telefunken TV. The sales person made me fill in the forms. As I was going to produce my ID he tells me that they recieved a call from head office that there is no stock and they will not be getting stock. </p> <p>It is very disappointing because I was in the store on the first day of the sale. I find it suspicious since the TV's are not available all of a sudden when I was told the special is on. The TV sets were in boxes on the floor but I was told that it was sold. I find this interesting because it seems as if the TV's were set aside for relatives or friends of the sales persons. Yet I was at the store with all my necessary documents and CASH."</p> <p> </p> <p>Contact: ********** 186 </p>

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Replies (1)
Game
Game's reply08 Oct 2016, 08:10
Official

Good day,

We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation and assistance.

Regards

Herman van der Berg

Customer Service

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***73

Best regards,