TH
Tristan H
1 reviews | Active since Dec 2017
05 Dec 2017, 19:53
Useless service
I ordered a tv online and paid for it where they sed it will be 3-5 days and it will be delivered. It’s been more than 10 days now and we can not get hold of them to find out what’s happening and when we do they say it’s going to be released soon.this service is **** and I would not recommend Game to anyone.
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Replies (2)
Game's replyOfficial
06 Dec 2017, 08:25We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
We referred the matter to Online Management for investigation where after they will provide you with updated feedback.
Regards.
Group Customer Service Advisor
***
Tel: ***
Best regards,
Game's reply06 Dec 2017, 08:25
Official
We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
We referred the matter to Online Management for investigation where after they will provide you with updated feedback.
Regards.
Group Customer Service Advisor
***
Tel: ***
Best regards,
TH
Tristan H's updateReviewer Update
07 Dec 2017, 09:31Now they say the tv I ordered is out of stock and I had to reply yes to a email to accept a different tv. How can they tell the customers they dispatching the tv if they don’t have stock ? How long am I going to wait to receive the new tv ? Is it going to take another 3-5 working days(more like 10 days ) ??
TH
Tristan H's update07 Dec 2017, 09:31
Reviewer Update
Now they say the tv I ordered is out of stock and I had to reply yes to a email to accept a different tv. How can they tell the customers they dispatching the tv if they don’t have stock ? How long am I going to wait to receive the new tv ? Is it going to take another 3-5 working days(more like 10 days ) ??