Useless after sales service of iLife laptop and useless warranty

I bought an iLife Zed Air CX3 on 5 May 2020 from Game at the Garden Route Mall. It is not even 6 months old yet. The hinges and bezel around the screen broke. The laptop won't close properly and the screen needs to be supported by something at the back to remain open. I've taken the laptop to three different Game outlets (Garden Route Mall, Langeberg Mall and to Baywest Mall in PE) and all three said a different ridiculous story. Either that it can't be repaired, or it's not covered by the warranty and I must pay. It is not my fault this piece of ******* is such bad quality!! I can't afford to be without a laptop so it can't be sent away for this and that reasons and no time frame given when it will be repaired. I expect a replacement laptop of the same value or a refund. But I don't want this piece of ******* thing which you call a "laptop". If my requests aren't fulfilled by 27th November 2020, I am taking this matter further.