Use Game online at your peril!!

Bought a washing machine online on 30 November. Was told delivery would happen by 9th December latest. Called on 9th - was told they would call to advise when it would be delivered. Nothing by 11th December. I called again, was given couriers number to chase, was wrong number. Courier gave me another number who then gave me a different number and that person gave me a different number. After 6 phone calls and one hour later, still not got any news on when my machine will be delivered. Use Game online at your peril!!