AH
Antoinette H
1 reviews | Active since Mar 2009
16 Jun 2015, 09:42
UPGRADE GONE BAD
I went to Game Mall of the North in Polokwane to upgrade. First I could not get the package that I wanted from Vodacom and then I had settle for a different package, but then the branch didn't even had the phones is stock.<br> I mean you go there to support them and then you could not get the phone that you want. I don't think I will upgrade at Game ever again!!!
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Game's replyOfficial
16 Jun 2015, 13:20Hello Antoinette12,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please take note that the Service Provider e.g. Vodacom is the one who limited your package and not Game. With regards to the out of stock of the phone you need, I can ensure you that management will do the necessary to ensure that you get the phone. Management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please take note that the Service Provider e.g. Vodacom is the one who limited your package and not Game. With regards to the out of stock of the phone you need, I can ensure you that management will do the necessary to ensure that you get the phone. Management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply16 Jun 2015, 13:20
Official
Hello Antoinette12,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please take note that the Service Provider e.g. Vodacom is the one who limited your package and not Game. With regards to the out of stock of the phone you need, I can ensure you that management will do the necessary to ensure that you get the phone. Management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please take note that the Service Provider e.g. Vodacom is the one who limited your package and not Game. With regards to the out of stock of the phone you need, I can ensure you that management will do the necessary to ensure that you get the phone. Management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,