Unsatisfied disgruntled customer

I purchased a Acer laptop from Game at Galleria Mall in Sept 2020. I only used the laptop since now for watching movies. I had a brand new hard drive inserted in the USB port which I did not remove until March 2021 to download more movies from another laptop. It was only until I tried inserting the hard drive into the other laptop did I realise there was something stuck in the hard drive as it refused to go into the USB port of the other laptop. It was a piece from the USB port from my laptop. I took the laptop back to Game as it was still under guarantee. They said they will send it to Acer. Acer wants me to pay almost 3k to fix the laptop which I don't feel I'm responsible for. I did not damage the laptop. This is also the second laptop which was replaced by Game. The first one of the same make refused to come on after a week of purchase. I cannot be held liable for fixing the laptop which is still under guarantee and is not my fault. Acer needs to repair the laptop with no cost to me or Game stores need to replace the laptop. I spoke to two managers at Game and they could not assist me.