Unsatisfied customer

Good day Peter

I purchased a fridge on the 25.11.2023 fridge that is out of stock in-store, the sales person assured that the fridge will be delivered in store within 2 weeks, the purchased was done under impression of him assuring me that fridge will be delivered in-store within 2 weeks.

I have to follow-up with the sales person in-store I am being told excuses that there's a list of 17 customers awaiting the same item, he is lying, in-store he said there's a list of 7 customer awaitng same item. I am tired of following up with the sales person in-store. Is almost a month in the next 5 days. I've called customer care to action this issue as the sales person failed to communicate with me on email, sms or phone call.

I am disappointed with the level of service at Game.