1 reviews | Active since Apr 2017
Unsatisfactory Customer Service
<p>on the 14th of April 2017 i returned a baby walker to the value of R699.99 and they issued me with a voucher in a slip form. the following day my husband washed the car and threw everything he tought was paper on my car in the bin and unfortunately that voucher was amongst the paper thrown away. on Tuesday the 18th of April 2017 around 13h00 i called the customer service desk in Game store Galleria and i spoke to the lady and explained my dilema and she enquired with her supervisor whom requested she takes down my name and number and they will revert back to me and she said her name was Londeka. upon seeing that they are not calling me i opted to visit the store myself on Friday the the 21st of April 2017 and i must say i was very dissappointed on the treatment i received i was told plain down that there is nothing they can do to assist me. and the manager didnt even wanted to come see me. i asked if they can verify for me whether the voucher hasnt been used and they also refused.</p> <p>I worked hard for my money and to me R700 is a lot of money and to be treated badly on top its even worse.</p>
Good day,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation
Regards
Game Customer Service
***73
Good day
I must say up until today my issue is still not resolved. it seems like nobody care to provide me with proper feedback.
I am very dissappointed in a manner this is handled.
Good day
I must say up until today my issue is still not resolved. it seems like nobody care to provide me with proper feedback.
I am very dissappointed in a manner this is handled.
