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BJ
Brent J

1 reviews | Active since Aug 2017

17 Jul 2020, 23:46

Unreliable Game

Going for week 6 and still no fridge from this unreliable company, even after a call from their so called head office. Tammy, who called, is still returning my call. Tammy, I would like to cancel this order and buy my fridge from a more reliable supplier. Please cancel. Cancel. Cancel.

0
Replies (3)
BJ
Brent J's update17 Jul 2020, 23:49
Reviewer Update
Reference ***
Game
Game's reply19 Jul 2020, 10:40
Official
Hi Brent, 

Thank you for your feedback.

After speaking to you i have escalated and i am yet to get feedback, if you can allow me until Monday to get a answer, I know this has been a back and forth but i want to get this resolved for you.

Alternatively if you would still like to cancel i will send you a email requesting your banking details.

I really am truly sorry for this experience, but i can guarantee you i am doing my utmost to have this resolved.

Regards
Tammy

Best regards,

BJ
Brent J's update19 Jul 2020, 13:02
Reviewer Update
Hi Tammy

I will wait until Monday for an answer. If none is forthcoming, I will have to cancel and buy it somewhere else. This has gone on too long.

Thanks
Brent