<p>I bought a microwave in 2015 @ Game Mafikeng on the 27/09/2015 & on 21/10/2015 it went back for power failure and collected on 20/122015 abt two months. on 11/06/2016 it went again collected on 18/07/2016 abt a month. on 09/01/2017 I took it in again now at Game Westgate because I have relocated. I was told that the microwave is out of guarantee, "Russel Hobbs" is one year guarantee. and I should take the microwave to Mafikeng because they are the ones who worked on it for repairs. The microwave was never in working order from the first time it got dead the first two months and three months after that CLEARLy theres something wrong with it. if it has no guarantee anymore what about the months it spent in for repairs?? GAME STOP CHEATING ON US!</p>
We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
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