CK
Chrichilda K
1 reviews | Active since Apr 2025
30 Apr 2025, 21:09
Unreliable appliances and bad customer service
On the 18 of May I bought an airfryer from game, after 4 3months it broke took it to them and they Sent it for repairs 6 montbs later I am experiencing the same issue!! I am extremely dissapointed in thw products they sell to their Customer and the customer service is Horrible!! I wouldnt reccomend anyone to but any appliances from them they do not last and they do not treat their Customer fair!!!
Helpful (0)
Replies (6)0
Replies (6)
Game's replyOfficial
01 May 2025, 11:18Hi Chrichilda 👋, thank you for reaching out. I am so sorry to hear that your air fryer is not working as it should after 6 months. Kindly be advised that you would have take the item to your nearest Game store with the proof of purchase as the store would have to assess the item again and check what the fault is. The store will then advise you on the way forward. For any further assistance, please do not hesitate to contact us.
Game's reply01 May 2025, 11:18
Official
Hi Chrichilda 👋, thank you for reaching out. I am so sorry to hear that your air fryer is not working as it should after 6 months. Kindly be advised that you would have take the item to your nearest Game store with the proof of purchase as the store would have to assess the item again and check what the fault is. The store will then advise you on the way forward. For any further assistance, please do not hesitate to contact us.
CK
Chrichilda K's updateReviewer Update
01 May 2025, 12:22Hi I did take it back to Game zevenwacht where I purchace it they send it in for repairs it was not even long its giving me the same problem again.... So its going for repairs until the Warranty is over I will never buy electrical supplies again at Game.... My airfryer is with Game even now for repairs but the point is the first time when I bought it was 17May2024- 12September2024 I took it back 4months it was already giving me problems
CK
Chrichilda K's update01 May 2025, 12:22
Reviewer Update
Hi I did take it back to Game zevenwacht where I purchace it they send it in for repairs it was not even long its giving me the same problem again.... So its going for repairs until the Warranty is over I will never buy electrical supplies again at Game.... My airfryer is with Game even now for repairs but the point is the first time when I bought it was 17May2024- 12September2024 I took it back 4months it was already giving me problems
Game's replyOfficial
02 May 2025, 15:29Hi Chrichilda 👋, apologies for the delay with responding. Kindly inbox us your reference number for the repair as we can follow up on this matter.
Game's reply02 May 2025, 15:29
Official
Hi Chrichilda 👋, apologies for the delay with responding. Kindly inbox us your reference number for the repair as we can follow up on this matter.
CK
Chrichilda K's updateReviewer Update
04 May 2025, 09:15Goodmorning I did not even recieve a referece number but they have my slip and my details the lady at Game said she is going to book it in so I dont know
CK
Chrichilda K's update04 May 2025, 09:15
Reviewer Update
Goodmorning I did not even recieve a referece number but they have my slip and my details the lady at Game said she is going to book it in so I dont know
Game's replyOfficial
06 May 2025, 14:58 Hi Chrichilda, apologies for the delay with responding, I tried contacting you, however, you were unavailable. Kindly provide us with an alternative contact details to make contact with you.
Game's reply06 May 2025, 14:58
Official
Hi Chrichilda, apologies for the delay with responding, I tried contacting you, however, you were unavailable. Kindly provide us with an alternative contact details to make contact with you.
CK
Chrichilda K's updateReviewer Update
07 May 2025, 00:27Hi I did speak to someone did phone me today but Game zevenwacht mall never ever again in my life sorry I see what they are trying the Warranty of the Airfryer is going to B finish now in May that is why they drag what ever they are doing so if I do get wich im 100% sure the same problem again with the airfryer I cannot take it back
CK
Chrichilda K's update07 May 2025, 00:27
Reviewer Update
Hi I did speak to someone did phone me today but Game zevenwacht mall never ever again in my life sorry I see what they are trying the Warranty of the Airfryer is going to B finish now in May that is why they drag what ever they are doing so if I do get wich im 100% sure the same problem again with the airfryer I cannot take it back