KD
Khehla D
1 reviews | Active since Mar 2021
13 Dec 2023, 06:37
Unreliable and greedy shop, never use their online shopping
************* shop, I bought a fridge online on a blackfriday and decided not to take the fridge,then decided to apply for a refund same day of purchase and called them but till today I Have not received my money or any communication from them I have made numerous call... I don't think I will ever buy from game online again. Very poor service, on the last call they told me that the courier has collected my order now they will wait for them to bring it back that tells me they system is useless and not updated accordingly. How do you allow a courier to pickup an order that was bought and canceled same day via a phone call???
Very useless shop.
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Game's replyOfficial
13 Dec 2023, 10:56Hi Khehla, thank you for getting in touch. I'm sorry, your order wasn't cancelled timeously. Regrettably, we're unable to process this at our contact centre. I've checked your query, and an email was sent requesting your banking details for the refund to be processed. Kindly check your spam and junk folders if it's not in your inbox.
Game's reply13 Dec 2023, 10:56
Official
Hi Khehla, thank you for getting in touch. I'm sorry, your order wasn't cancelled timeously. Regrettably, we're unable to process this at our contact centre. I've checked your query, and an email was sent requesting your banking details for the refund to be processed. Kindly check your spam and junk folders if it's not in your inbox.