Unrealiable suppliers

I bought a KIC fridge from Game in June 2013. It has a 2 year warranty and it broke down last week Tuesday 17th March 2015. I contacted Game and they said that they would log a report on the system for a technician to come out and see what is wrong, which they did. <br> <br> It has been 11 days since the query was logged even though the technician had been around to check out the problem we still don't have a fixed fridge. When I called Whirlpool they say that parts have been ordered and it could take a max of 4 weeks to get. So this means that my family and I have to sit without a fridge which is an essential need for atleast another 3 weeks. This is unacceptable cause Game advertises the warranty like they are the ones responsilble and that it can be sorted out immediately. Now we are the ones that have suffered loss of produce and no fridge causing us to loose money as we have to buy products daily instead of in bulk. <br> <br> This is concerning cause nobody from Game has contacted me to follow up if the technician has come out. It is also concerning that Game does not follow up will suppliers as to results of technical problems. At the end of the day this gives Game a bad name.