1 reviews | Active since Jun 2018
Unprofessional staff
Bought sonic 55cm TV on 24 June 2018.The time was 19h40 but the transaction was completed after 20h00 looking for remote. Was told to come on 25 to fetch remote. Security staff told me to never come to buy at night with anger provoking attitude at the door. On 25th and 26th till today 27th the manager asked me to go and look for universal remote at Makro and not to be more than R200 as it is the maximum they can refund me for not having a remote controller for the TV set
We are in receipt of your complaint and apologise for your inconvenience in this matter.
In order for us to investigate this matter we need to know at which branch did this incident took place. Please also provide a valid contact number as the number provided is invalid. We await to hear from you.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
We are in receipt of your complaint and apologise for your inconvenience in this matter.
In order for us to investigate this matter we need to know at which branch did this incident took place. Please also provide a valid contact number as the number provided is invalid. We await to hear from you.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
The store have found the remote for your Sinotec 55” Tv you bought. You may come collect it whenever you gets a chance.
The store apologises for the inconvenience caused.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
The store have found the remote for your Sinotec 55” Tv you bought. You may come collect it whenever you gets a chance.
The store apologises for the inconvenience caused.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,