WK
Wanda K
1 reviews | Active since Feb 2013
21 Oct 2015, 20:10
unprofessional service
Thabiso, / Tobiso your verimark consultant assisted me with the bissel minimax and overheard that I could get the same product for cheaper at makro. He advised at the cashier that I must tell her and they will give it to me at the same price. The cashier looked at me confused and asked me to wait a bit, then returned to ask who told me and came back later advising me that they called the gentlemen. While waiting I open the makro promotion website on my phone to show them. When Tabiso came to me, the cashier manager immediately went off on him, \Where's the papers
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Game's replyOfficial
22 Oct 2015, 14:30Hello FoxyFrenzy@Trio,
We acknowledge receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
We confirm that Store Management contacted you and that corrective action will be taken. We invite you back into the store and assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
We confirm that Store Management contacted you and that corrective action will be taken. We invite you back into the store and assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply22 Oct 2015, 14:30
Official
Hello FoxyFrenzy@Trio,
We acknowledge receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
We confirm that Store Management contacted you and that corrective action will be taken. We invite you back into the store and assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
We confirm that Store Management contacted you and that corrective action will be taken. We invite you back into the store and assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73