JJ
Jenita J

1 reviews | Active since Aug 2010

10 Feb 2026, 14:53

Unprofessional driver of Game deliver items without consent at neighbour.

I paid cash for a new stove on Sunday. Delivery took place today, the driver called and I was unavailable. I called him back, but he did not pick up. He then, without my approval, delivered the item at my neighbours. His name is Gerrit Joubert. This is totally unacceptable, because what happens if we go fetch it and something happens to it. Who is going to be liable for the costs. Unprofessional driver to say the least, also have no protocol of talking to someone, because my husband called and he had no manners

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Replies (2)
JJ
Jenita J's update10 Feb 2026, 15:54
Reviewer Update
Thank you for the feedback. Besides the possible damages that I am concerned about, I also feel like my privacy has been invaded, because it has got nothing to do with my neighbours what I buy and where. It is no one's business what is going on at my house. I am really upset about this. Its personal.
Game
Game's reply10 Feb 2026, 16:10
Official
I am so sorry for the service you have experienced. This is not the level of service we aim to provide, and we are actively working to improve. Your feedback is valuable, and we are committed to making things better.