Unprofessional conduct

What an unprofessional experience with Game keywest consultant or whatever she is “Nokuthula” payment was made at games 18th and email was sent of pop. On the 19th we go to fetch the goods they tell us to email mass mart head office for pop to clear before collection. We did that then we were told to call game keywest on the 20th to check if all is fine where Nokuthula tells us that she was not at work the previous day we must not ask her things she doesn’t know. She speaks over me as a client then when I ask her to speak with the manager who’s as assisting us yesterday she goes haeeeeeboooo. She switched to IsiZulu which I do not understand and I told her so and she said that’s her language so she doesn’t care. She literally dropped the call on my ear. Kept saying I am speaking to the wrong person. I am so shocked by this behaviour. Never buying my business stuff from game ever again what a bad business