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T2D2MM T2D2MM
1 reviews | Active since Nov 2023
05 Jan 2024, 07:21
Unprofessional and disappointing.😡
Game online, 😳😳what a horrible experience.
On the 6th December 23 I bought a trojen barbel and a trojen skipping rope. I assume the barbel was not available in stock or something but even this day it is not delivered nor received any communication from the game team. I went to the store to enquire about the items...... 😡What a waist of time. I spoke to someone on their phone and the only thing she could say was the item will be delivered to me. I asked for estimated time of delivery but she insisted that it will be delivered to me. Or maybe it will be delivered on 2030 who knows😤😤😤
Helpful (0)
Replies (5)0
Replies (5)Game's replyOfficial
05 Jan 2024, 08:32Hi David, thank you for getting in touch. I'm sorry, your order hasn't been delivered. Kindly provide your order number so that I can check on this for you.
Game's reply05 Jan 2024, 08:32
Official
Hi David, thank you for getting in touch. I'm sorry, your order hasn't been delivered. Kindly provide your order number so that I can check on this for you.
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T2D2MM T2D2MM's updateReviewer Update
05 Jan 2024, 08:55***
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T2D2MM T2D2MM's update05 Jan 2024, 08:55
Reviewer Update
***
Game's replyOfficial
05 Jan 2024, 10:25Thank you for providing your order number, David. I've checked and the bar bell was cancelled due to stock availability. If you paid by card, the refund is automatic, and the funds should've reflected back on your payment card.
Game's reply05 Jan 2024, 10:25
Official
Thank you for providing your order number, David. I've checked and the bar bell was cancelled due to stock availability. If you paid by card, the refund is automatic, and the funds should've reflected back on your payment card.
TT
T2D2MM T2D2MM's updateReviewer Update
05 Jan 2024, 12:13Hi
It would have shown customer appreciation and respect if maybe I was informed that the item was out of stock any kind of communication. SMS, email or just a phone call to keep me abreast.
It would have shown customer appreciation and respect if maybe I was informed that the item was out of stock any kind of communication. SMS, email or just a phone call to keep me abreast.
TT
T2D2MM T2D2MM's update05 Jan 2024, 12:13
Reviewer Update
Hi
It would have shown customer appreciation and respect if maybe I was informed that the item was out of stock any kind of communication. SMS, email or just a phone call to keep me abreast.
It would have shown customer appreciation and respect if maybe I was informed that the item was out of stock any kind of communication. SMS, email or just a phone call to keep me abreast.
Game's replyOfficial
05 Jan 2024, 13:58I fully understand, David. This has been recommended and I hope it gets implemented as soon as possible.
Game's reply05 Jan 2024, 13:58
Official
I fully understand, David. This has been recommended and I hope it gets implemented as soon as possible.
