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cynthia M

1 reviews | Active since Jan 2013

12 Nov 2016, 17:36

Unpleasant service

<p>On the 24/10/2016, I purchased 2 awnings from the Game store (carnival mall) was promised to be called within 5 days to collect the products, as they didn't have in their store. They will make an arrangement with the Boksburg branch as they have the stock. PAID for the products. from the 3/11/2016 till the 10/11/2016 called the stores, everytime was being promised to be called back, without any success getting help.The rain has done damage to my house, knowing well that I have made a plan before the floods. I decided to go to the store to query the purchase. Spoke to the sales manager, who was not helpful at all. All he said to me was he is sorry, made excuses on how the person I made arrangements with doesn't work for Game. When i requested to speak to the store manager was told he is not available. </p> <p> </p> <p>For the damaged caused to my house, calls made to the store without help. Am being told to call on Monday to speak to the manager. This is not acceptable. </p> <p> </p> <p>game store you need to live up to your slogan. 'we deliver on our promises'</p> <p> </p> <p> </p> <p>Disgusted customer </p> <p>Cynthia </p>

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