1 reviews | Active since Apr 2017

26 Apr 2017, 20:02

Unhelpful staff at Game in Newcastle

<p>Game Newcastle : We tried to buy an electric blanket at Newcastle game today, and my wife wanted to ask a staff member if she could check whether it was fitted with elastic straps, or fitted around the mattress. One girl, Xoli, came to helpo, and then she apparently wanted to ask permission to open the product. Nobody could be botheredto help, and many of the staff members standing around wanted nothing to do with our query. This girl then opened it herself, and assisted us. This is pathetic, and I will not set foot in Game Newcastle again.</p>

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Replies (1)
Game
Game's reply27 Apr 2017, 10:04
Official

Good day,

We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation.

Regards

Game Customer Service

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