unhelpful / passing blame

I sent my tablets (Sinotec) in for repairs <br> on the assesment repair slip it says refund or replacement after 21 days <br> <br> when I went to hear where my tablets were or what was the status I was told its 21 WORKING days <br> if that was the case surely it should have been worded like that on the document. they cant get hold of the supplier to find out what the status of my tablets are. so i must just wait.<br> <br> I didn't buy the tablets to throw money up in the Air. I want to use my tablets for business.<br> <br> 4 tablets later I will Never buy from Game or a Sinotec tablet ever again <br>