ZS
Zanle S

1 reviews | Active since Apr 2016

18 Apr 2016, 15:39

Unhelpful

i have called you people so many times it is not funny any more, i have told you numbers of times that i will pay in store but still my account is in arrears of your deductions. i have spoken to how mane people and was transferred how many times. i am paying R1000 per month still my account is in arrears and if you cant afford R1000 a month you get rude people telling you to make payment immediately this is unacceptable and unprofessional. i phone you to make payment arrangements and i pay for the call. i am just plane fed up with the service i am getting from the Game stores, the call center, RCS collections ect.

0
Replies (1)
Game
Game's reply18 Apr 2016, 19:02
Official
Hello Zanle,

We acknowledge receipt of your complaint with reference ***0 and apologize for your inconvenience in this matter.

We escalated the matter to the Credit provider, RCS, who will contact you to discuss this matter. For the record you can also contact them on ***or ***.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,